Purpose-built for care. Powered by Salesforce. Maica brings the two together, giving your organisation a strong foundation today and room to grow tomorrow.
Three essentials. Built into the foundation.
A foundation to support your regulatory and legal obligations.
Keeping your data and your Participants' data safe.
Infrastructure designed to keep your system available and your work moving.
Salesforce provides the foundation for all three. Maica builds on it for care.
The tools built into Salesforce work across your Maica Records.
Turn Maica Records into Reports and Dashboards. Chart the details, schedule Reports and share them with the right people. Your Reporting lives alongside your data.
Control who sees what, down to individual Fields. Sharing Rules and Permission Sets manage access, while Audit Trails show what changed, when and by whom.
Add Fields, adjust Page Layouts and build Automation without code. Salesforce configuration tools work directly with Maica Records, so you can shape the system around your organisation.
From small teams to large workforces, Maica runs on infrastructure built to scale. Add users as your organisation grows, with the same platform underneath.
Maica is part of the wider Salesforce ecosystem. Explore Clouds, AI agents and applications that extend what your organisation can do on the same platform.
Salesforce AI agents that work with the same Records as your team.
Clinical data models and care coordination tools from Salesforce, on the same platform as Maica.
Salesforce tools for nonprofit organisations, available alongside Maica.
Explore more of the Salesforce ecosystem and find tools to support what comes next.
Five more products. More ways to work. Collect information, create Documents, deliver training, send Campaigns and gather signatures with the rest of the Maica suite.
A few things providers ask about Maica and the Salesforce platform.
Maica runs on Salesforce. Maica Forms, Maica Docs, Maica Learning and Maica Campaigns can connect to Salesforce data or work without it. Maica Envelopes does not require Salesforce.
Maica runs directly on Salesforce. Participant Profiles, Service Agreements, Scheduling & Rostering and Billing use Salesforce Records, keeping your care operations and data on the same platform.
Yes. Reports, Dashboards, Sharing Rules, Permission Sets, Validation Rules and Automation all work with Maica Records, just as they do with other Salesforce Records.
Add Fields, adjust Page Layouts, set Validation Rules and build Automation without code. Salesforce's own configuration tools work with Maica Records, giving you control over how your system works.
Add Service Cloud, Nonprofit Cloud and applications from AppExchange alongside Maica. Salesforce developers and partners can also extend your system to meet your organisation's needs.
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