%201.svg){kind=icon}
Maica Healthcare is a managed package on the Salesforce platform, built for regulated industries.
Sharing rules, permissions and audit history come from the platform. Who saw a resident's record, and who changed it, is answerable.
Occupancy, fee income, Care Minutes and incidents, reportable through Salesforce's own tools and built by your team.
Custom objects, fields and Flows are yours to configure. Your own admission process or fee structure is a change, not a workaround.
Maica sits alongside whatever else you run on Salesforce, from fundraising to volunteers, on the same data and the same login.
Short clips from providers using Maica every day, talking about what changed for their residents and their teams.
“Maica gives us structure, data and processes to help us understand how we are making a difference in the life of our customers”
“Maica makes Kurrajong better, and that makes our clients results better as well”
“It is the cornerstone for us. Ensuring the information is correct, current and visible for everybody”
“With Maica, those administrative tasks are a lot more efficient”
The questions Residential Aged Care providers ask us most.
Through the B2G channel, authenticated with PRODA. Entry, Departure, Leave and Supplement Events are submitted straight from Maica, and Classifications, Approvals, Supplements and Balances come back into the resident record on demand or in bulk.
Every fee is set up as its own item on the resident's Service Agreement. The Billing Engine runs daily, works out what is owed, applies caps as it bills, and raises Invoices automatically.
RAD, RAC and Bond accounts are kept as a running ledger, with every Payment, Drawdown and Refund recorded. Deposits stay separate from Invoices, while Daily Accommodation Payments bill like any other fee.
Yes, from shifts actually worked, both delivered and projected, against your targets. 24/7 Registered Nurse coverage is checked every month so gaps surface well before the GPMS deadline.
SIRS incidents are tracked against their notification deadline, and the APCS Ledger can be exported whenever your auditor needs it.
Maica Healthcare is a managed package built natively on the Salesforce platform, so it runs in your Salesforce org. Maica Forms, Docs, Portals and Learning connect to Salesforce data and also work without it.
