Maica Learning.

Staff training authored, delivered and tracked by your organisation. Salesforce connected, with completions written back to the records you already report on.

How it works

Built In Three Layers.

Categories hold modules, modules hold lessons. Build it once, and reorder any of it later.

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Categories

The subject areas your catalogue is grouped into. Each carries its own icon, accent colour and certificate, awarded when the whole category is complete.

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Modules

The unit a learner completes, and the thing that earns a badge. Set the outcomes, the intended audience, a pass mark and an optional prerequisite.

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Lessons

Lessons run in order within a module, each with an estimated duration. Every lesson is built from a range of step types, from teaching content to quizzes, scenarios and SCORM.

YOUR WAY

Built Entirely By You.

Author lessons, write assessments, import existing training, and brand the whole site. All in the browser.

A lesson is an ordered sequence of steps, mixed however the material needs. Open with an Intro that sets out what will be learned and anything to know beforehand, then build up with formatted Content that can run wide for image-heavy material. Add a Demo embedded from Arcade, YouTube or Vimeo, with separate desktop and mobile variants, or a Scenario that runs a multi-stage case study with linked questions answered in sequence.

Every question type carries an explanation shown after answering. Ask multiple choice and true or false, have learners put items into the correct sequence or match each item to its pair, drag items into the group they belong to, or complete a sentence from a word bank. Ordering and matching both shuffle on display. Group questions into a quiz with a pass mark, holding a larger pool and showing a random subset each attempt.

Imported content sits alongside natively authored content in the same module. SCORM 1.2 and SCORM 2004 packages run in a sandboxed frame with a full LMS runtime, so progress and scores are tracked. A CSV or JSON import creates categories, modules, lessons and steps in a single operation. Learning paths set an ordered route through modules that can span categories, for inductions or role progressions, and a Dictionary holds a glossary of terms and definitions, grouped into categories and searchable by learners.

One learning site per workspace, styled and signed into as your own. Set seven configurable colours, your typeface, corner style, and flat, bordered or elevated cards. Sign-in runs on magic link, password or Google, with optional self-registration. Learners move between Dashboard, My Learning, Explore and Achievements, search from anywhere with a keyboard shortcut, save modules and subject areas as favourites, and set their own preferences.

In action

Running It Day To Day.

Invite learners, group them into teams, assign what they need, and see who has finished.

Learner accounts

Invite learners, re-send invitations, and track status, invited date and last-seen date. Progress can be reset per learner.

Teams

Group learners into named teams with descriptions, then assign training to the whole team at once.

Assignments

Assign a module to an individual or a team, mark it mandatory, and set a due date. Every assignment records who set it.

Per-learner reporting

Lessons completed, modules completed, badges, certificates, overall completion percentage and last active date.

Summary and export

Total learners, learners active in the last 30 days, published modules, lessons completed, badges and certificates. Exports to CSV.

Quiz results

Every attempt recorded with score, total and per-question results.

Recognition

Badges That Stay Current.

Awards are derived from progress. When a module changes, the badges earned against the old version are marked for refresh.

Badges

One per module, awarded automatically when every lesson in that module is complete.

Certificates

One per category, awarded when every module in that category holds a current badge. Viewable and printable.

Capstone

Awarded when every published module across the whole site holds a current badge.

Version currency

A badge records the module version it was earned against. Publish a new version and the badge is marked for refresh.

Salesforce writeback

Written Back To Salesforce.

Match learners to a Salesforce Contact or to your Resource object by email, with suggested matches and bulk linking. Seven trigger events, from a module completed to a quiz passed, each carry their own conditions, target object and field mappings. Writes go to an outbox and run in the background, so training is never held up. Every attempt is logged, and rules can be tested before they are enabled, run manually, and re-fired when a module is refreshed.

Extend with the rest of the suite.

Maica Learning stands on its own, but it can be extended with the four other Maica products, each separate, but each working from the same data.

Maica Forms

Build branded, public-facing forms with drag and drop, then send every submission straight into Salesforce. No code, no middleware, no developer required.

Maica Docs

Build a template once, map your merge fields, and generate branded, signature-ready documents from live Salesforce data. Signed copies write back to the record.

Good to know.

The questions providers ask us about Maica Learning.

Do we need Salesforce to use Maica Learning?

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No. Maica Learning is a complete platform on its own. The Salesforce link and the writeback of completions are additive, so you can run all of your training without connecting an org at all.

Can we bring training we already have?

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Yes. SCORM 1.2 and SCORM 2004 packages import and run with full progress and score tracking, sitting in the same module as content you author natively. Content can also be imported by CSV or JSON.

How do badges and certificates work?

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A badge is awarded per module once every lesson in it is complete. A certificate is awarded per category once every module in that category holds a current badge. A capstone is awarded when every published module across the site is current. All of it is derived from progress rather than issued by hand.

What happens when we update a module?

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A badge records the module version it was earned against. Publishing a new version marks existing badges as needing a refresh, and the certificate above them stops counting as current until the learner catches up. Nothing is revoked, so the earned badge stays as history.

Can we assign mandatory training with a due date?

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Yes. Group learners into teams, then assign a module to an individual or to a whole team, mark it mandatory and set a due date. Assignments record who made them.

What is written back to Salesforce?

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Whatever you define. Seven learning events can trigger a write, each on rules with your own conditions, target object and field mappings. Writes are queued rather than inline, so learners never wait on Salesforce and an outage never blocks training. Every attempt is logged and can be retried.