MAICA FORMS
Meet our Form Builder.
From intake and consent to goal setting and service agreements, Maica Forms gives your organisation a smarter way to collect information — and pushes it directly into Salesforce, without the manual re-entry. Built for NDIS providers. No developers required.
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✦ All Maica Apps Are included in your Maica subscription — no add-ons, no extras, no surprises.
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Maica offers you an intelligent digital healthcare solution with the scale of the Salesforce platform.
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Native FORM BUILDER

Build in Minutes. Publish Instantly.

  • Drag and drop 20+ field types onto a canvas — text, date, file upload, signature, dropdowns, and more.
  • Organise questions into collapsible sections with custom titles, and preview exactly what participants will see before you go live.
  • Every published version is saved automatically, so you always have a full history of what changed and when.
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SALESFORCE INTEGRATION
Submissions Straight Into Salesforce.
  • Map any form field to any Salesforce object — with no code required.
  • Define action chains to create or update multiple records in a single submission.
  • Collect digital consent and signatures and store completed forms directly against the participant record.
  • Picklist-aware mapping shows valid field values automatically, so entries are always clean and compliant.
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dynamic forms

Clean, Accessible, Mobile-Friendly.

  • Share a public form URL or embed directly into your website — no login required for participants.
  • Capture digital signatures and file uploads in the same workflow, and pre-fill fields automatically from URL parameters for personalised links sent via email or SMS.
  • Apply your organisation's branding — colours, fonts, and layout — so every form feels like yours.
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SECURITY & ACCESS CONTROL
Safe by Design.
  • Every submission is stored with a full audit trail, including timestamp and Salesforce sync status, so nothing goes untracked.
  • An admin panel gives you complete visibility over who can build, publish, and manage forms across your organisation.
  • Built in secutiry and spam protection.
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FLEXIBLE DEPLOYMENT

Works Where Your Team Works.

  • Embed anywhere with a single line of code — Your website, SharePoint, client portals, and more.
  • Set up email notifications to automatically alert staff or participants on submission.
  • Enable partial save so participants can complete longer forms across multiple sessions, without losing their progress.
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Maica is built on Salesforce, the market leading CRM.
Offering all the benefits of Salesforce's security, reliability, and scalability, Maica seamless data management, comprehensive reporting, and powerful automation. With access to Salesforce's extensive ecosystem, Maica users can optimise their operations and deliver superior care using industry-leading technology.
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The answers you are looking for.

What funding structures does Maica support?

Maica supports a range of funding structures, including NDIS agency-managed, NDIS plan-managed, self-funded, home care packages, CHSP, and block funding. Our service agreement structure will allow you to capture any funding structure working alongside our service delivery solution.

Is Maica PACE compliant?

Maica is fully PACE compliant and will work natively with participants on PACE plans. All invoicing, billing, and claiming processes are compliant with PACE as well as our native PRODA API integration, so you can rest easy knowing that all your NDIS participants are looked after using Maica.

Do you offer Scheduling & Rostering?

The Maica product has been designed and developed, in large part by the sector community itself, to empower the entire participant lifecycle across multiple funding sources and billing processes. This also includes the ability to schedule shifts and appointments as well as roster your care team as well as generate and record timesheets.

Can I configure my own business rules?

There are a number of way this can be done. The Salesforce platform, on which Maica is built, offers a range of rules configuration options, including flows and validation rules. Maica natively respects Salesforce validation rules and will prompt the user with any violations to these rules which are completely configurable by you.

Why has Maica been developed on Salesforce?

When building business-critical software, it is important to consider the underlying plumbing, such as compliance, security, data safety, sharing rules, auditing, workflow configuration abilities, and reporting. Whilst these are not directly functional requirements, they are non-negotiable to us. We have elected to use the Salesforce Platform Starter solution to provide these functions as a leading development platform.

Can I configure my own workflows in Maica?

The short answer is yes you can. Maica is built on the Salesforce platform and therefore you will be able to develop your own Salesforce Flows, including the ability to interact with Maica data objects and workflows. The depth of the capability of these flows will be directly dependent on the Salesforce edition you are signed up to.