Maica provides the ability to configure Appointment Services which are used to automatically identify the right billable support item as well as any skills needed to deliver it.
Maica supports the ability to configure checklists (or tasklists) for any given shift to ensure resources complete a set of required tasks.
Service agreements in Maica outline the terms and conditions of services provided, including budgeting and funding details, ensuring clear expectations and compliance between participants and service providers.
