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Basics
Maica provides the ability to configure Appointment Services which are used to automatically identify the right billable support item as well as any skills needed to deliver it.

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Configuration

Maica Flow Configuration

Maica uses Salesforce Flows extensively to provide configurable business processes that can easily be amended to meet specific organisational needs.

Service Delivery

Stripe Payment Integration

Maica is natively integrated with the Stripe payment gateway for easy payment processing using a PCI compliant platform.

Client Care

Alerts

View relevant Alerts directly on your Salesforce Record Pages. This ensures important updates are visible at a glance, helping your team stay informed and respond proactively.