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Basics
Maica provides the ability to configure Appointment Services which are used to automatically identify the right billable support item as well as any skills needed to deliver it.

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Mobile

Mobile Appointment Checkout

Learn how to check out of Appointments from your mobile device including managing travel expenses.

Service Delivery

Appointment Optimiser

The Maica Resource Optimiser allocates the most appropriate Resource(s) to unfilled Appointments & Shifts using a number of customisable inputs and categories to determine the best fit.

Mobile

Mobile Appointment Checkin

Learn how to check into an Appointment from your mobile device using the Salesforce mobile application.