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Service Delivery
The Maica Resource Optimiser allocates the most appropriate Resource(s) to unfilled Appointments & Shifts using a number of customisable inputs and categories to determine the best fit.

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Demonstrations

Introduction to Salesforce

Maica has been built on top of the Salesforce platform and this video provides an introduction overview of Salesforce as the underlying CRM solution.

Service Delivery

Schedule Manager Actions

Easily view, edit, and action Appointments or Shifts in one central data table view.

Aged Care

Support at Home Care Recipient Sync

Learn how to sync Support at Home Care Recipient data from Services Australia directly into Maica, keeping participant records accurate and up to date.